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Customer Reviews


See What Our Customers are Saying

At Lakepoint Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Lakepoint Auto Service to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Lakepoint Auto Service:


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They do only the work that is necessary. They are very honest and they get you in and out fast. I love these guys.


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Great place, I highly recommend. While this is the new go-to place for my family and I, we quickly built trust in Lake point auto. Our previous mechanic retired so we were looking for a new down to earth garage. My mother had work done here so I tried lake point when a local garage Chain said I needed a new oil pan (~$500). I brought it in to have a second opinion; Rob tightened the oil pan plug with his fingers! The other shop really looked 'hard'...lake point has earned my trust. They could have told me "yeah, you need to have this done fork over your money" but they didn't. I highly recommend.


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We have used Lakepoint for all of our service needs for the past 2 years now. Rob & his team service every vehicle that we purchase before we list them for sale. We are very happy with the job that Lakepoint does and we will continue to have our vehicles serviced here.


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Awesome and reasonable service. Great group of people. This is the only auto service I have ever truly trusted.


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I was very pleased with how quickly my car was serviced. The knowledge of what may have been wrong was greater than any other auto care business. I will definitely return. They seem honest which is very refreshing!


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Some people are committed to make the world a better place by the way they do business. This is true of the entire team at Lakepoint Auto. Very knowledgeable, fair, honest, friendly and ready to go the extra mile. The places where you can find that type of service are few and I am very pleased to do business with these awesome people at Lakepoint Auto. Thank you!


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Thankful to find a hometown business in my new neighborhood. Great group here at Lake-point Auto with a good sense of humor. The customer service I received was truly appreciated. Thank you for your friendliness!


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Rob and the crew at Lakepoint Auto are so accommodating. Called him in the morning to get the oil changed and he said sure so we dropped it off and came back a few hours later and it was done. Most places want you to schedule a time well in advance - not Lakepoint Auto. They are very customer focused. Thanks.


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If you want honest truly professional car care this is the only place to go. Everytime I leave I know I have been given expert advise, superior service and honesty and integrity that comes from a company whose values are greater than just profits.


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05/05/2017

I love Lakepoint! They've earned my trust to not sell me something I don't need. Plus, they do good quality work at a fair price. What more can you ask for from a mechanic? They are the best mechanic I've been to in the Mooresville area and I've been to many mechanics over the years.



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05/07/2017

Always available, good prices, excellent service.



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05/29/2017

Locally owned. They feel like a neighborhood shop with the expertise of a factory dealer. Friendly, not pushy (don't push unnecessary up-sells), great pricing, fast!!



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05/31/2017

Great



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06/09/2017

Great facility and super nice people. Work was done as promised and as planned. Nice waiting area too.



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06/10/2017

Fast friendly service and very reasonable compared to their competition.



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07/21/2017

You cannot beat the service and professionalism from the employees at Lakepoint.



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07/26/2017

Great service as always!!



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08/09/2017

You guys are awesome! We wouldn't go anywhere else!



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08/24/2017

Steve and Rob are always professional, friendly, reasonable and high-quality in their work. We have had great service with them over five cars.



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08/24/2017

Lakepoint Auto Service was amazing and very fair in their services. They were able to get me in and out within a day.



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08/30/2017

Everyone at Lakepoint is always very helpful and friendly. I always get top notch service!



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08/31/2017

Rob is great and they are really fair and do good work.



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09/14/2017

Just discovered this auto service place. Came highly recommended form a friend. Fast, friendly, honest service. Will be bringing all my cars here from now on! Thanks so much!



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09/20/2017

Great fast friendly service. Fair pricing. Finished my vehicle BEFORE they thought they would. A++



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09/27/2017

My car battery chose to die one morning at a local car wash. I took the car to Lake Point and explained my dilemma. I had a car with a dead battery and a husband at home who was disabled. No worries. They tested the battery and installed a new one. I was not a regular customer but I am now.



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09/28/2017

Would never go anywhere else for service work nor let anyone I know, family or friends, take their vehicles to anyone but Lakepoint. The entire staff is committed to superior work and honesty and integrity in all they do. I'm comforted knowing that my vehicles are being serviced by the best.



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10/26/2017

As always they treat my Tundra like it's their own. I own the truck but they mantain it very well



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11/15/2017

The only honest place to trust your car to!!



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12/06/2017

Phenomenal service!!! The work is done promptly and correctly! The staff is honest and very considerate! I love Lakepoint



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12/07/2017

The Lakepoint team is exceptional! We have never been turned away by Lakepoint to a dealership for mechanical repairs. They know their stuff!! Very friendly and courteous all the time. We highly recommend Lakepoint Auto Service.



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12/08/2017

Always great service; never have to worry that I'm not getting an honest deal. These places are hard to find!



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01/10/2018

This is a great local garage. Their prices are very fair and they are very accommodating with scheduling appointments based on your needs. Highly recommend.



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01/11/2018

Thank you for working with us to keep the 2006 Corolla rolling. Special thanks to Rob for going over the maintenance plan going forward!



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01/17/2018

The Lakepoint team is meticulous with our car care. They are an honest trustworthy group. We are in the process of buying a second car from them and are very pleased.



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01/25/2018

Great, HONEST, and friendly service. The service writer, Rob, is very knowledgeable.



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02/02/2018

Inspection in and out in 10 minutes.



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02/08/2018

Absolute pleasure doing business with these folks. Super friendly, and everyone that I saw coming and going for service was treated like family. Very accommodating when I asked to have an oil change at the last minute, following brake service in which they also salvaged the still operable pressure sensors, instead of simply ordering new and adding additional charges. Highly recommend!



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02/15/2018

Always have a great experience here.



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03/08/2018

Rob was great!! Didn't over-promise and under-deliver!! Which unfortunately nowadays is the habit mostly. Properly diagnosed the problem, successfully fixed the problem, did not create a problem to generate revenue, charged me a fair price for the repairs, had my truck ready when he said it would be done.



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03/18/2018

Always GREAT, quick, and reasonable service. Highly recommended.



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03/21/2018

Awesome experience, treated so well and work done right, timely. I am happy we found you.



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03/28/2018

Very fast and friendly service



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03/29/2018

Thanks to Rob and his great crew for keeping the Tundra and my daughter's Ford on the road and running GREAT.



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04/04/2018

Great people great service.



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04/06/2018

Great service! Very thorough inspecting my car. Friendly atmosphere.



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04/06/2018

They have always done a good job for me at a fair price. Never had a problem with getting an appointment within a couple of days.



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For me, taking my car for service is a visit with friends. I have known Ginny, Mike and Rob since they started the business. My recent visit was to find the source of a noise coming from a right front tire. Rob asked Steve to drive me around the block. As we went up to Stutts Road, Steve said "That's a wheel bearing". Back to the shop, Rob looked up required parts for repair, quoted estimated cost, set date to do job. When repair was done, actual cost was under estimate. Incidently, the work took 3 hours, so Rob asked Tyler to drive me home and pick me up when done. My Buick is quiet like driving a new car. Thank you all.


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Recently had one of my vehicles in for inspection and oil change. Not having an appointment, I expected it would be some time before I was called. Surprisingly, about an hour or so was all it took, with the normal efficiency and friendliness I have come to expect. Fortunately, my three vehicles have not required much maintenance, but whatever they have needed was done at Lakepoint and any future service will, as well. It's a pleasure to do business with someone I can be confident with.


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Dropped off my sons car, said fix what needs to be fixed. I did this because I trust this business. I got a call explaining what they did and what I could do if I wanted it, including any cost that would be incurred ..been using lake point for years,they have always been trustworthy and upfront..its just nice to have a "go to place" when your car needs fixed. I recommend this business


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Appointment was on time and done in a friendly manner. My 15 year old mercury grand marquis with nearly 160,000 miles was passed with no problems. I say that because for the last three years they were honest and never tried to "find" something wrong. I am 66 years old and have had many shops lie to me and "find" problems that don't exist. THANK YOU for your honesty!


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OUR REVIEWS

 (37 Reviews)
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They do only the work that is necessary. They are very honest and they get you in and out fast. I love these guys.


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