Lakepoint Auto Service offers auto repair services to Concord, NC

For me, taking my car for service is a visit with friends. I have known Ginny, Mike and Rob since they started the business. My recent visit was to find the source of a noise coming from a right front tire. Rob asked Steve to drive me around the block. As we went up to Stutts Road, Steve said "That's a wheel bearing". Back to the shop, Rob looked up required parts for repair, quoted estimated cost, set date to do job. When repair was done, actual cost was under estimate. Incidently, the work took 3 hours, so Rob asked Tyler to drive me home and pick me up when done. My Buick is quiet like driving a new car. Thank you all.

Recently had one of my vehicles in for inspection and oil change. Not having an appointment, I expected it would be some time before I was called. Surprisingly, about an hour or so was all it took, with the normal efficiency and friendliness I have come to expect. Fortunately, my three vehicles have not required much maintenance, but whatever they have needed was done at Lakepoint and any future service will, as well. It's a pleasure to do business with someone I can be confident with.

Dropped off my sons car, said fix what needs to be fixed. I did this because I trust this business. I got a call explaining what they did and what I could do if I wanted it, including any cost that would be incurred ..been using lake point for years,they have always been trustworthy and upfront..its just nice to have a "go to place" when your car needs fixed. I recommend this business

Appointment was on time and done in a friendly manner. My 15 year old mercury grand marquis with nearly 160,000 miles was passed with no problems. I say that because for the last three years they were honest and never tried to "find" something wrong. I am 66 years old and have had many shops lie to me and "find" problems that don't exist. THANK YOU for your honesty!

I have been taking my vehicles to Lakepoint Auto for 4 years now. They are always knowledgeable and fair. They offer amazing service. I have called them several times for auto advice. I would recommend Lakepoint Auto to everyone I know.

Where else can I call at 10 am to make an appt for an hour later, at 11 am, for a vehicle state inspection? Dropped my car off, grabbed a quick lunch, and it was ready. I even had a coupon and saved $10! So nice to have a place I can trust for all our car repairs! Thank you!

Lakepoint did a great job repairing our brakes which strongly needed attention. They gave a fair evaluation and provided a great option for a complete replacement of rotors and pads. They were upfront and fair on details and pricing including reminding me of a coupon they had in the marketplace. I highly recommend Lakepoint and will be back for our next automotive needs. Great job, Rob and team.

Based on the recommendation of a friend, I took my wife's 14 year old Highlander to Lakepoint Auto Service last week. Their mechanic replaced several gaskets on the motor & manifold (labor intensive) and ended a minor oil leak that had been dripping for several years. Rob, the owner, called me with a detailed estimate beforehand and completed the work on time. The motor on the Highlander is now as dry as a bone and so is my garage floor!

I stopped by this morning with a grinding sound coming from my brakes. The Staff listened to my concerns, said they would take a look to see what was wrong and offered to fix the problem. The owner offered to take me home so I wouldn't have to wait at the shop and she did. Shortly after I got home, Steve called to tell me what the problem was, told me what it would cost to repair and promised to fix it today. Three hours later I got a call from the owner telling me that the repairs were completed and offered to pick me up at home and take me to the shop. Lakepoint did everything they promised at a reasonable price while providing excellent customer service. I would highly recommend them if you need auto repair!

We have been taking all of our cars to Lakepoint Auto since they opened. They always provide excellent service at very fair pricing and can be trusted completely. Today, I accidentally drained my car battery, and one call to Lakepoint and they immediately arrived to jump my car and do a diagnostic check on the systems. They determined all was well and sent me on my way even though I was more than prepared for a costly diagnosis. It's so comforting to have a group that we can always count on for fair and prompt services in an industry that often offers neither. Don't think twice about trusting them to take care of your autos .

Very convenient location. I always know I will get honest and professional service. The office is very clean and staff friendly. Always a positive experience at Lakepoint!

As usual the work done on my car was TOP NOTCH,no complaints at all.My catalytic converter was replaced,my front and rear brakes were also replaced as was my serpentine belt.When I pick up my car I just know that it will be in tip top shape.Everyone there at LAKEPOINT AUTO treats their clients very professionally.I for one am glad that they are there.THANK YOU for a good job.

I have been very satisfied with the services that I have received for my family's automobiles. Technical competence has never been a question for me. An open and transparent process of getting the work done and keeping me informed has always been part of my experience with Lake Point Auto. I am a completely satisfied customer.

Great service for my inspection today. I had an appt and was taken at that time and the job was completed very quickly. The owners are local and very involved in the community!

I always leave Lakepoint Auto knowing that they gave me the best deal and the best service. They are honest, clear and explain exactly what needs to be done now on the car and what can wait for a bit. Rob and Ginny are professional and patiently answer any questions. I highly recommend this shop!!!!

I left a vehicle for a state inspection and they completed in a very timely manner. It is a friendly family business and you can tell by the number of vehicles there that customers are satisfied. It is always busy and they are honest and straightforward about repairs and services. I highly recommend them. Even though they are very busy and you have something come up at the last minute they try to squeeze you in.

So nice to have great service with local owners. I made an appt for my inspection and was in and out! Thanks!

Always friendly neighborhood service. I can trust Lakepoint to provide the expertise to fix my cars right the first time. Great people!

LakePoint Auto Service always provides excellent service at a very reasonable cost. The employees are honest and very straight forward about what needs to be done and what can wait! I highly recommend them.

Very good service. Felt I got my money's worth and didn't have that uneasy feeling I generally get when having my vehicle serviced at one of the nationwide chains. I will go back again when my next service is needed.

My most trusted repair shop! I tell friends and strangers alike to take their vehicles to Lakepoint for all their service and repairs. Fair honest prices and quick accurate repairs. It's rare when I am 100% confident recommending a repair shop, but I have no hesitation or reservations about recommending you to go here now! Lakepoint will take great care of all your automotive needs with service you will want to recommend also.

Was missing a part on my hood release and couldn't figure out how to get my hood open... and needed a quart of oil. Pulled in and within 10 mins, I was on my way. And he didn't charge me anything. Super cool! Will definitely go back.

Honest, high-quality and high-value service. Always have a great experience here!

Easy place to get to, very friendly staff great service. Reasonable prices.

Easy place to get to, very friendly staff great service. Reasonable prices.

As always, Lakepoint did a fabulous job!! Highly recommend.

Lake Point is the best! Rob and his guys are always prompt and do a great job. It's rare to find that "family" auto shop anymore. We recommend everyone to Lake Point!

Thank you for checking my brakes and advising that I had another 15,000-20,000 miles left on my brake pads, when another garage had advised me to have them replaced soon.

Always a friendly smile and conversation as well as fast and affordable.

The best auto business around! They always take care of your car and won't overcharge you. I love how they are involved with the community, too! I definitely recommend them to everyone.

Great service and nice family owned people. I tell all my clients to go to Lakepoint , they will do them right!

Lakepoint transformed my new, USED truck, with 120000 miles into showroom new running condition. These guys are part of the most trustworthy, customer friendly business that I know.

Awesome service! Thank you very much!

Lakepoint auto service is very efficient, friendly, honest and reasonably priced. Thank you for getting me in immediately and on my way quickly.

Another good experience at lake point , they just get the job done every time ! They always seem to work me in even when they are really busy. Thanks

Best, honest and reliable place

Excellent service, truly professional, prompt, and friendly. I am so glad I have found this business. They keep my car road-ready and never inflate the charges or service.

Excellent Service!!

We are Lakepoint Automotive clients from way back---they take care of everything from our 1988 Ford Ranger, to our Toyotas and 1999 SeaRay. We keep our vehicles for the long haul, and could not do it without Lakepoint!!!

It is easy to spread the word about Lakepoint, we have always been very happy with the services Lakepoint provides to our very old vehicles all five of them. :-) It is with pride that we tour our clients by the shop so they know where to take their auto when needed. We always have been hesitant to recommend a repair facility but this has not been the case since we have been to Lakepoint and we do love Rob, he is a great asset.